Craft Coaching & Development - Ami Summers

https://craftcoachinganddevelopment.com

“Our business has experienced a great deal of growth over the past 3 years, and we were so deep in our processes, that we needed a hand to look at the way we delivered our service objectively. We came to Lauren to get a birds eye view on our business, and to map out our customer journey to help us shine a light on anything that we could improve, do differently and do better.

Lauren is an incredible distiller of detail, and seeing our customer journey as a visual map has really helped us to understand the opportunities we can embrace to make our service excellent. Her report was clear, informative, and actionable. Thank you Lauren, your skills are incredible and we've gained so much value from engaging you in our business! Our clients will be even more supported and nurtured thanks to your help!”